Privacy Statement (AU)

This privacy statement was last changed on January 22, 2023, last checked on January 22, 2023, and applies to citizens of Australia.

In this privacy statement, we explain what we do with the data we obtain about you via https://wavellroom.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

• we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
• we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
• we first request your explicit consent to process your personal data in cases requiring your consent;
• we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
• we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose and categories of data

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

1.1 Contact - Through phone, mail, email and/or webforms

The following categories of data are collected

• A first and last name
• A home or other physical address, including street name and name of a city or town
• An email address
• A telephone number
• IP address
• Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
• Geolocation data
• Professional or employment-related information

Retention period

We determine the retention period according to fixed objective criteria: When the services are terminated or completed, or if it is deemed necessary to retain in order to contact individuals relating to their engagement with us at a later date

1.2 Payments

The following categories of data are collected

• A first and last name
• A home or other physical address, including street name and name of a city or town
• An email address
• Financial information such as bank account number of credit card number

Retention period

We determine the retention period according to fixed objective criteria: For as long as is required in the pursuit of supporting customers or donors for their transactions

1.3 Newsletters

The following categories of data are collected

• A first and last name
• A home or other physical address, including street name and name of a city or town
• An email address
• A telephone number
• Geolocation data

Retention period

We retain this data until the service is terminated.

1.4 Compiling and analyzing statistics for website improvement.

The following categories of data are collected

• Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
• Geolocation data

Retention period

We retain this data until the service is terminated.

2. Sharing with other parties

We only share or disclose this data to other recipients for the following purposes:

Purpose of the data transfer: Collection of anonymised user data for the purpose of data analytics to understand and enhance the user experience of the website
Country or state in which this processor is located: USA
Purpose of the data transfer: Collection of and processing of anonymised user data to understand user behaviour and to enhance the user experience of the website
Country or state in which this processor is located: USA
Purpose of the data transfer: via facebook pixel track anonymised user information
Country or state in which this processor is located: 
Purpose of the data transfer: Collecting user provided personal information in order that mailing and contact may be made with the user again in the future
Country or state in which this processor is located: United States

3. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

4. What if you don't provide us with your personal information?

If you don't provide us with your personal information, we may not be able to provide you with the information, products or assistance that you are seeking.

5. How we respond to Do Not Track signals & Global Privacy Control

Our website does not respond to and does not support the Do Not Track (DNT) header request field.

6. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy on our Cookie Policy (AU) webpage. 

We have concluded a data processing agreement with Google.

Google may not use the data for any other Google services.

The inclusion of full IP addresses is blocked by us.

7. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

8. Third party websites

This privacy statement does not apply to third party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

9. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

10. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person. We shall provide the requested information only upon receipt of a verifiable consumer request. You can contact us by using the information below. You have the following rights:

10.1 You have the following rights with respect to your personal data

1. You may submit a request for access to the data we process about you.
2. You may request an overview, in a commonly used format, of the data we process about you.
3. You may request correction or deletion of the data if it is incorrect or not or no longer relevant for any purpose under the Privacy Act.

11. Children

Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.

12. Contact details

Wavell Room
Lytchett House
13 Freeland Park
Poole
Dorset
BH16 6FA
United Kingdom
United Kingdom
Website: https://wavellroom.com
Email: moc.moorllevaw@noitcetorpatad
Toll free phone number: 01202155540
Phone number: via email

13. Data requests

For the most frequently submitted requests, we also offer you the possibility to use our data request form

Name

Name

Email

Submit a request for access to the data we process about you.

Submit a request for deletion of the data if it is no longer relevant.

Submit a request to receive an export file of the data we process about you.

We have appointed a contact person for the organization’s policies and practices and to whom complaints or inquiries can be forwarded:
Data Protection Officer
Wavell Room Ltd
Lytchett House
13 Freeland Park
Poole
Dorset
BH16 6FA
United Kingdom

Annex

WooCommerce

What we collect and store

While you visit our site, we’ll track:

• Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
• Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
• Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of basket contents while you’re browsing our site. When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

• Send you information about your account and order
• Respond to your requests, including refunds and complaints
• Process payments and prevent fraud
• Set up your account for our store
• Comply with any legal obligations we have, such as calculating taxes
• Improve our store offerings
• Send you marketing messages, if you choose to receive them

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for as is required to manage tax and accounting purposes. This includes your name, email address and billing and shipping addresses. We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

• Order information like what was purchased, when it was purchased and where it should be sent, and
• Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

Payments

We accept payments through Stripe.  When processing payments, some of your data will be passed to Stripe who manage and complete the payment process.  Information such as the purchase or donation total and billing information is subject to this.  Please see Stripe's privacy statements for more information about their policies. We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy for more details.

Akismet

We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter's IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

Ninja Forms

Ninja Forms allows us to collect personal information

We utilise ninja forms to receive information that users provide us, with their consent.  This is typically for correspondence and the purpose of making donations.

Complianz | The Privacy Suite for WordPress

This website uses the Privacy Suite for WordPress by Complianz to collect and record Browser and Device-based Consent. For this functionality, your IP address is anonymized and stored in our database. This service does not process any personally identifiable information and does not share any data with the service provider. For more information, see the Complianz Privacy Statement.

Akismet

We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter's IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

Ninja Forms

Ninja Forms allows you to collect personal information

If you are using Ninja Forms to collect personal information, you should consult a legal professional for your use case.

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